Return on experience (ROX) is quickly gaining traction as a way to track the results of investments in customer and employee experiences. If implemented correctly, return on experience can be highly effective in showing how investing time, money in effort invested in improving experiences can generate results. Let’s take a closer look at how to track and apply ROX.
You can take advantage of the instant asset write-off before the end of each financial year. As part of the 2020-2021 Federal Budget, the Australian Government announced an increase in…
Business diversification is often discussed in terms of investment portfolios. But a diversification strategy can grow a business and reduce risk. Here we explore how businesses have expanded their products or services as part of their growth strategy, and how you can apply their experiences to your business.
COVID-19 has left a lasting mark on the retail and wholesale landscape. As buyers stayed home, much more spending shifted online. Products once rarely bought online are now ecommerce staples…
With many of us working from home due to the COVID-19 pandemic, our work/life balance has been severely disrupted. While remote work has allowed businesses to maintain some level of productivity during this period of time, it’s also put an incredible amount of pressure on employees to perform at their usual standard, while also homeschooling kids, caring for elderly or vulnerable family members and performing other household duties at the same time, which can all too easily lead to work burnout.
Employee motivation is an issue that business owners and managers continually face. To say it’s been difficult to stay productive since the beginning of the COVID-19 pandemic is an understatement. With COVID-19 having forced many of us to work from home, trying to work out how to improve staff motivation and engagement to increase productivity is now more crucial than ever.
When you decide to leave your business, who will take over? It’s a decision most of us will have to face at some point. That’s why it’s important to have…
Since colonial times, women have played important leadership roles in Aussie business. Many have become household names, while others of us are quietly plugging away, changing the landscape of the…
Breaking free from a parent company to become a business leader in his own right, Michael Toweel has mastered the craft of sizing up opportunity.
Business success isn't easy. Whether you’re just starting out or have done it all before, navigating the SME world can be challenging. But it can be done. As long as you’re willing to be flexible, patient, practical and open to all possibilities, you’re more likely to achieve business success. Here are six key steps to running a successful business.
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