Small Business Archives

A Women Working On The Product Development Process

Product Development 101: A Short Guide

Innovation is the lifeblood of any business. If you’re not regularly improving your products or services, you risk being left behind in a fast-evolving marketplace. Here we go over the steps for successful product development to help you avoid some of the common pitfalls.

6 Tips for Becoming a Customer-Centric Business

You probably have heard about the importance of customer service and customer experience. But how do you implement a customer-centric approach in your business to boost customer satisfaction and loyalty? Here we offer a few tips to be more focused on customers and reap the benefits.

Hospitality Worker At Bar Discussing The Australian Minimum Wage

Australian Minimum Wage: Guide for Employers

Now more than ever as we struggle through the COVID-19 pandemic, and with recent incidences of wage theft in the news, it’s important to be aware of the regulations about minimum wage employees. But what is the minimum wage in Australia? Who decides it, and what can you do as an employer to help those working in minimum wage roles? Here’s a short guide to the Australian minimum wage.

Managing Employee Expectations Or Manage Employee Expectations

6 Tips for Managing Employee Expectations

Managing employee expectations is a key function of business owners and managers. Staff members who have clearly defined roles and know what to expect are more likely to be satisfied with their work, stay in their jobs longer. Here are a few tips for setting and managing expectations to improve employee engagement and performance.

9 Key Roles to Hire for a Growing Small Business

A majority of small businesses in Australia are run by their owners and have no employees. If you’re one of these business owners, you probably wear many hats. But as your business grows, you will start thinking about when to hire employees and what roles are most important. To answer these questions we consider the key roles in a small business.

Hybrid Work: How to Make It Work

The pandemic threw many of us into remote working, but now that workspaces have been opening up, 'hybrid work' – working partly from the office and partly remote – has become more common. While we’ve become more familiar with the pros and cons of working remotely, hybrid work has its own challenges. Here we consider the pros and cons of hybrid work and how to make it work.

How to Develop a Growth Mindset in Your Business

What is a growth mindset and how does it impact SMEs? This concept has become popular in recent years among owners and managers wanting to grow and develop their businesses. Here we’ll provide a growth mindset definition and explain how you can develop the basic qualities to develop a growth-minded organisation.

What Is a Small Business?

Small business has a big impact on Australia’s economy, including employment and overall contribution to GDP. Given the important impact of small business, it’s important to have a clear definition of the term.

Right to Disconnect: What Does It Mean?

Recently, the Victoria Police enterprise agreement included a ‘right to disconnect’ from work. But even though this might sound like a new term, the right to disconnect has been a topic of discussion for a few years. In 2017, French legislation was passed that required companies to regulate the use of digital devices after hours to respect private lives. Here we consider this issue and how it applies to SME owners and employees.

Grow Your Business with These 11 Tips

If you are like most business owners, one of your main goals is to grow your business. Although the goal is clear, the way you achieve it might not be obvious. Here are 11 ways to grow your business.

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