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SME Definition: What Is an SME in Australia?

SME, meaning small-to-medium enterprise, is a term used to describe a range of businesses based on the number of employees or annual turnover. These enterprises represent the vast majority of businesses in Australia, employ millions of people, and are the engine of the economy, responsible for 55 per cent of GDP. But what’s the definition of SME? Here we look at small-to-medium-sized enterprises, how they are defined in Australia, and their economic impact.

how to get an abn

How to Get an ABN: A Short Guide

If you’re starting a business, you might be asking “How do I get an ABN?” To help you with this important first step here’s a summary of the key points in getting an ABN, including what’s required and how long it takes to get one.

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Asynchronous Communication and How to Apply It

Asynchronous communication is a concept that has increased in importance with the growth of remote work and online communication. While you might already be using this form of communication in your business, understanding the options and implications can help you choose how and when to communicate asynchronously. Here we consider the basics of how teams communicate and ways this can be improved.

artificial intelligence for small business ai for small business marketing

Artificial Intelligence for Small Business Growth

Artificial intelligence for small business is making a big impact. While large organisations have more resources to implement AI business solutions, small businesses are also leveraging it to increase efficiency and boost growth. Here we start by defining artificial intelligence and looking at a few of the ways you can use AI in your business.

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Product Development 101: A Short Guide

Innovation is the lifeblood of any business. If you’re not regularly improving your products or services, you risk being left behind in a fast-evolving marketplace. Here we go over the steps for successful product development to help you avoid some of the common pitfalls.

Tips for becoming a customer-centric business

6 Tips for Becoming a Customer-Centric Business

You probably have heard about the importance of customer service and customer experience. But how do you implement a customer-centric approach in your business to boost customer satisfaction and loyalty? Here we offer a few tips to be more focused on customers and reap the benefits.

hospitality worker at bar discussing the Australian minimum wage

Australian Minimum Wage: Guide for Employers

Now more than ever as we struggle through the COVID-19 pandemic, and with recent incidences of wage theft in the news, it’s important to be aware of the regulations about minimum wage employees. But what is the minimum wage in Australia? Who decides it, and what can you do as an employer to help those working in minimum wage roles? Here’s a short guide to the Australian minimum wage.

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6 Tips for Managing Employee Expectations

Managing employee expectations is a key function of business owners and managers. Staff members who have clearly defined roles and know what to expect are more likely to be satisfied with their work, stay in their jobs longer. Here are a few tips for setting and managing expectations to improve employee engagement and performance.

key roles in a small business

9 Key Roles to Hire for a Growing Small Business

A majority of small businesses in Australia are run by their owners and have no employees. If you’re one of these business owners, you probably wear many hats. But as your business grows, you will start thinking about when to hire employees and what roles are most important. To answer these questions we consider the key roles in a small business.

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