Asynchronous communication is a concept that has increased in importance with the growth of remote work and online communication. While you might already be using this form of communication in your business, understanding the options and implications can help you choose how and when to communicate asynchronously. Here we consider the basics of how teams communicate and ways this can be improved.
Artificial intelligence for small business is making a big impact. While large organisations have more resources to implement AI business solutions, small businesses are also leveraging it to increase efficiency and boost growth. Here we start by defining artificial intelligence and looking at a few of the ways you can use AI in your business.
Innovation is the lifeblood of any business. If you’re not regularly improving your products or services, you risk being left behind in a fast-evolving marketplace. Here we go over the steps for successful product development to help you avoid some of the common pitfalls.
You probably have heard about the importance of customer service and customer experience. But how do you implement a customer-centric approach in your business to boost customer satisfaction and loyalty? Here we offer a few tips to be more focused on customers and reap the benefits.
Now more than ever as we struggle through the COVID-19 pandemic, and with recent incidences of wage theft in the news, it’s important to be aware of the regulations about minimum wage employees. But what is the minimum wage in Australia? Who decides it, and what can you do as an employer to help those working in minimum wage roles? Here’s a short guide to the Australian minimum wage.
Managing employee expectations is a key function of business owners and managers. Staff members who have clearly defined roles and know what to expect are more likely to be satisfied with their work, stay in their jobs longer. Here are a few tips for setting and managing expectations to improve employee engagement and performance.
A majority of small businesses in Australia are run by their owners and have no employees. If you’re one of these business owners, you probably wear many hats. But as your business grows, you will start thinking about when to hire employees and what roles are most important. To answer these questions we consider the key roles in a small business.
The pandemic threw many of us into remote working, but now that workspaces have been opening up, 'hybrid work' – working partly from the office and partly remote – has become more common. While we’ve become more familiar with the pros and cons of working remotely, hybrid work has its own challenges. Here we consider the pros and cons of hybrid work and how to make it work.
What is a growth mindset and how does it impact SMEs? This concept has become popular in recent years among owners and managers wanting to grow and develop their businesses. Here we’ll provide a growth mindset definition and explain how you can develop the basic qualities to develop a growth-minded organisation.
Small business has a big impact on Australia’s economy, including employment and overall contribution to GDP. Given the important impact of small business, it’s important to have a clear definition of the term.
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