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Woman Analysing ROX Return On Experience

Why ROX (Return on Experience) is the New ROI

Return on experience (ROX) is quickly gaining traction as a way to track the results of investments in customer and employee experiences. If implemented correctly, return on experience can be highly effective in showing how investing time, money in effort invested in improving experiences can generate results. Let’s take a closer look at how to track and apply ROX.
Man Making A Presentation About Business Diversification

Business Diversification: What Are the Opportunities?

Business diversification is often discussed in terms of investment portfolios. But a diversification strategy can grow a business and reduce risk. Here we explore how businesses have expanded their products or services as part of their growth strategy, and how you can apply their experiences to your business.
A Businesswoman Exercising To Avoid Work Burnout

Work Burnout: Symptoms and Prevention Tips for SME Owners

With many of us working from home due to the COVID-19 pandemic, our work/life balance has been severely disrupted. While remote work has allowed businesses to maintain some level of productivity during this period of time, it’s also put an incredible amount of pressure on employees to perform at their usual standard, while also homeschooling kids, caring for elderly or vulnerable family members and performing other household duties at the same time, which can all too easily lead to work burnout.
Staff Engagement Session At A Business For Employee Motivation

Employee Motivation: 5 Strategies to Boost Productivity

Employee motivation is an issue that business owners and managers continually face. To say it’s been difficult to stay productive since the beginning of the COVID-19 pandemic is an understatement. With COVID-19 having forced many of us to work from home, trying to work out how to improve staff motivation and engagement to increase productivity is now more crucial than ever.
This Happy Woman Is A Business Success

Business Success Tips: 6 Key Steps to Make It Happen

Business success isn't easy. Whether you’re just starting out or have done it all before, navigating the SME world can be challenging. But it can be done. As long as you’re willing to be flexible, patient, practical and open to all possibilities, you’re more likely to achieve business success. Here are six key steps to running a successful business.

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