Skip to content

Access to Integrated Client Accounts is Changing

In the past, an AUSkey account was needed to access an Integrated Client Account. After 27 March 2020, AUSkey will be replaced by myGovID and Relationship Authorisation Manager (RAM). 

Business owners, accountants and tax agents, who have been using AUSkey to access Integrated Client Accounts, will need to switch to a myGovID and Relationship Authorisation Manager (RAM) before the deadline. 

If your clients don’t have access to their Integrated Client Account, they will need to get set up with a myGovID.

Once they have their myGovID, they can connect it to their business by linking it with their ABN. When the myGovID has been linked to the ABN, they can grant access to others, such as tax agents and accountants, by using the Relationship Authorisation Manager (RAM). 

Here are the steps for getting set up with a myGovID and Relationship Authorisation Manager (RAM).

What’s an Integrated Client Account?

The ATO has a number of client accounts. One of these is called the Integrated Client Account. This account is relevant if a person has non-salary income, pays GST, and/or employs staff and pays pay-as-you-go withholding. It provides transaction details from activity statements and payments, penalties and interest charges. As per the ATO, the complete list includes:

  • goods and services tax (GST)
  • goods and services tax instalments
  • pay as you go income tax withholding (PAYGW)
  • pay as you go income tax instalments (PAYGI)
  • fringe benefits tax (FBT) instalments
  • luxury car tax (LCT)
  • wine equalisation tax (WET)
  • fuel tax credit (FTC)
  • deferred company instalments
  • franking deficit tax and over franking tax for 2003 and future income years
  • petroleum rent resource tax (PRRT)
  • sales tax credits.

Why your clients need access to their Integrated Client Accounts

The Integrated Client Account shows the tax lodgement behaviour of a business. This includes a payment history to the ATO and any outstanding debts. This information is needed to make informed lending decisions. For loans over $50,000, Moula requires this information as part of the application, which can be supplied by the business owner or their accountant who has been given access to their Integrated Client Account.


Business content for Australian SMEs. Sharing guides, growth hacks, and expert tips on finance, sales and marketing, and tech.

Get a repayment schedule

Close form panel

We’ll send the results to your inbox right now.

Email sent

Your email is on its way!

Something went wrong

Your repayment schedule email was not sent. Please call us on 1300 88 09 72 for assistance.